Hi friends, Ethel here.

One of the things Frankie and I talk about most is how lucky we are to be part of a community with so many people who give of themselves. Teachers shape the future. First responders run toward trouble so the rest of us don't have to. Military members and veterans protect the freedoms we all enjoy. And our seniors have spent a lifetime building the world we get to live in today.

We wanted to do more than say thank you. So we're launching forever-free Family Memberships for active and retired teachers, military personnel, first responders, and seniors 65 and older.

Who qualifies for a forever-free Family Membership?

If you're an active or retired teacher, a current or former member of the military, a first responder (police, fire, EMT, nurse, or doctor), or a senior citizen 65 or older, you qualify. No annual dues. No hidden fees. You're family, plain and simple.

What does the forever-free membership include?

It includes the same Family Member perks our paying members receive:

  • Family-first scheduling — members go to the front of the line.
  • 2-hour appointment windows — real windows, not all-day guesses.
  • No-charge diagnostic service — we evaluate your system and give you evidence-based options before you spend a dime.
  • 2-year parts & labor warranty — every repair backed for two full years.
  • 10% off all purchases — parts, service, and installs.
  • $120/year loyalty credit — credit toward a future system replacement.
  • Exclusive promotional offers — family-only pricing and seasonal perks.
  • Premium finance options — the best rates and terms reserved for family.
  • Emergency after-hours fee waived — nights, weekends, and holidays, no extra charge.
  • Unlimited systems — one membership covers every HVAC system in your home.

Why are you giving memberships away for free?

Because it's the right thing to do. Frankie grew up watching his mom stretch every dollar. Now that we have the chance to help, we want to. These groups have given so much to all of us. A free membership is a small way to say we noticed, and we care.

What is Frankie's dream for the Family Membership?

Frankie's dream is big, and it's beautiful. He wants to have 10 times more forever-free family members for every paid family membership.

In other words, every paying member helps us care for ten more heroes and seniors in our community.

It's a pay-it-forward model built on gratitude. Your $120 yearly membership doesn't just protect your home — it helps us protect the people who protect and teach and care for all of us.

How do I sign up?

Just give us a call or book online. We'll verify your status, add you to the family, and start taking care of your home like it's our own. Welcome home.