Privacy Policy

1. Information we collect

Depending on how you use our site and services, we may collect:

• Personal information: Name, email address, phone number, and service or mailing address.
• Service information: Details about your equipment, your home, and the work you've asked us to do.
• Technical information: IP address, browser type, device and operating system, and the pages you visit.
• Usage information: How you navigate and interact with our website and booking tools.

2. How we use your information

We use what we collect to:

• Schedule, deliver, and improve our HVAC services.
• Communicate with you about bookings, quotes, and service requests.
• Send promotional or membership updates — only if you've opted in.
• Understand how our website is used so we can make it better.

3. Sharing your information

We never sell or trade your personal information. We share it only in these limited cases:

• Service providers: Trusted partners who help us run our website, scheduling, and payments — bound to use your data only for that purpose.
• Legal requirements: When required by law, or to respond to a valid legal request.
• Business transfers: If our business is merged or acquired, your information may transfer with it under this same policy.

4. Security of your information

We use a range of technical and organizational safeguards to keep your personal information safe. No method of transmission over the internet is completely secure, so while we work hard to protect your data, we can't guarantee absolute security.

5. Your rights

You can ask us at any time to:

• Access the personal information we hold about you.
• Correct anything that's inaccurate or out of date.
• Delete your personal information, subject to legal and record-keeping exceptions.
• Opt out of marketing communications — every email includes an unsubscribe link.

6. Cookies and analytics

Our website uses cookies and similar tools to remember your preferences and measure how the site performs. You can block or delete cookies in your browser settings, though some parts of the site may not work as well.

7. Children's privacy

Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we'll delete it.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Continuing to use our website after that means you accept the updated policy.